Frequently asked questions

When will my order ship out?
We ship out your items daily, Monday-Friday via USPS.

When do products come in and get added to the store? 
We get certain items in weekly. If you have a custom order please allow up to 5 weeks on it arriving. We add our new inventory to the store as soon as we get it tagged, processed and inventoried.

What is the turn around time on pre-ordered items?
Barring any delays from the manufacturer, please allow up to two weeks from time of purchase on pre-ordered items.

What is your return policy?
Due to high shipping costs on imported items, all imported merchandise is final sale. No returns or exchanges.

Is there any quality control?
We carefully inspect all of items before they leave our store.